Digital Marketing Services For Your Small Business

Effective Date: 1/01/2023

No Refund Policy

At Dashing Digital SEO, we take pride in providing top-notch services to our valued customers. We understand the importance of transparency when it comes to our policies, which is why we have outlined our terms of service, including our "No Refund" policy, to ensure clarity and fairness for all parties involved.

1. Service Guarantee

We strive to offer exceptional digital marketing services that meet the specific needs and goals of our clients. Our team of experts works diligently to deliver results in a timely manner. However, due to the nature of the services we provide, we cannot guarantee specific outcomes or results.

2. Payment Terms

All payments for our services must be made upfront before services begin. It is the responsibility of the client to ensure prompt and full payment for the services.

3. No Refund Policy

Once a payment is made for our services, it is non-refundable, even if the client chooses to terminate the contract before its completion. This policy applies under all circumstances, including but not limited to:

Client dissatisfaction with the service provided

Client's decision to discontinue the project prematurely

Changes in business strategy or circumstances

Project cancellation initiated by either party

We strongly encourage our clients to thoroughly evaluate our services, ask any relevant questions, and review samples or testimonials before engaging in any agreement. This allows both parties to align expectations and ensure a mutual understanding of the scope of work.

4. Communication and Conflict Resolution

At Dashing Digital SEO, we value open and honest communication. In the event of any concerns or conflicts related to our services or the execution of the agreed-upon project, we encourage clients to reach out to our team promptly. We will make every effort to address and resolve these issues in a fair and amicable manner.

Time Extension Fee

By accessing or using our services, you agree to be bound by the following Terms of Service, including any additional terms and conditions referenced herein or provided by us. We understand that life happens and that an extension is sometimes necessary.

1. Time Extension Fee As part of our services, we may offer a time extension option for certain activities or tasks. A time extension allows you to extend the allotted time for completion beyond the originally agreed-upon timeframe. However, this extension is subject to a Time Extension Fee

.2. Fee Amount Our extension fee is 30% of the original invoice order. The specific fee amount will be clearly communicated to you at the time of your request, and you will have the opportunity to accept or decline the fee before proceeding. Please note that the fee amount may vary based on the nature of the service, the duration of the extension, and other relevant factors that are based on your custom services.

3. Payment and Account In order to exercise the option for a time extension, you must have a valid payment method linked to your account. By requesting an extension, you authorize us to charge the applicable Time Extension Fee to your chosen payment method.

4. Extension Requests Extension requests must be submitted within the specified timeframe and through the designated channels designated by our platform. We reserve the right to review and approve or reject extension requests at our sole discretion. Once your request is approved, the Time Extension Fee will be processed and added to your account.

5. Non-Refundable Time Extension Fee is non-refundable, irrespective of whether you fully utilize the extension time or not. Once the fee is paid, it will not be reimbursed under any circumstances, including but not limited to cancellation of the service, completion of the task before the new deadline, or any other unforeseen events.

6. Expiration of Extension Any time extension provided to you is subject to an expiry date, beyond which the extension will no longer be valid. It is your responsibility to complete the task within the new deadline to avoid any further charges or consequences.

7. Modifications We reserve the right to modify, update or revise these terms, including the Time Extension Fee, at any time without prior notice. Any changes will be effective immediately upon posting on our platform. It is your responsibility to review the Terms of Service regularly to stay informed about any modifications.

8. Acceptance of Terms By using our services and agreeing to these Terms of Service, you acknowledge and agree to the Time Extension Fee policy outlined herein. If you disagree with these terms or any modifications, please discontinue your use of our services.

Rescheduling Fee

We appreciate your continued trust and support. We strive to provide you with the highest quality services and accommodate any changes or adjustments to your project schedule. However, rescheduling appointments or time allotted on our schedule for your project can sometimes have unforeseen impacts on our operations. To maintain an efficient workflow and ensure fairness to all our clients, we have implemented a rescheduling fee as part of our Terms of Service.

1. Rescheduling FeeIn the event that you, the client, wish to reschedule a service or appointment previously agreed upon, a rescheduling fee will be applicable. This fee is designed to cover the costs and potential operational disruptions associated with rescheduling.

2. Fee AmountThe rescheduling fee will vary based on the specific circumstances and complexity of the rescheduled service. Our team will assess the nature of the request and determine an appropriate amount that reflects our incurred costs and potential loss of revenue due to the rescheduling.

3. Notification and PaymentTo initiate a rescheduling request, you must notify Dashing Digital SEO at least 7 days prior to the scheduled appointment. Failure to provide adequate notice may result in additional fees. Once your request has been reviewed and approved, our team will provide you with details regarding the rescheduling fee and payment process. Payment of the fee is required before the rescheduled appointment/scheduled work time is confirmed.4. ExceptionsIn certain exceptional circumstances, such as emergencies or events beyond your control, we understand that rescheduling may be necessary without sufficient notice. In such cases, we will review your situation and make every effort to accommodate your needs without imposing a rescheduling fee. It is important to discuss such circumstances with our team at the earliest opportunity to explore possible alternatives. We reserve the right to determine if a rescheduling fee is required under all circumstances. 5. Cancellation PolicyRescheduling a service is a preferable option to outright cancellation. However, if circumstances require you to cancel rather than reschedule, our standard cancellation policy will apply. Please refer to our separate "Cancellation Policy" document for further details.

Amendments to the Terms of Service

Dashing Digital SEO reserves the right to modify of these Terms of Service. Any changes will be communicated to you in writing and will take effect from the date specified in the updated document. By continuing to engage our services, you acknowledge and accept our rescheduling fee policy as described in these Terms of Service. At Dashing Digital SEO, we appreciate your understanding and cooperation in adhering to these guidelines. We value your satisfaction as a client and remain committed to providing exceptional service while balancing the operational needs of our organization. Should you have any questions or concerns regarding our Terms of Service, please do not hesitate to contact us.

Legal Obligations

These terms of service shall be governed by and construed in accordance with the laws of the jurisdiction in which Dashing Digital SEO operates. In the event that any legal disputes arise, they will be subject to the exclusive jurisdiction of the courts in that jurisdiction. By engaging our services, you acknowledge that you have fully read and understood these terms of service, including our "No Refund" policy. If you have any questions or concerns, we encourage you to contact us for further clarification. Thank you for choosing Dashing Digital SEO. We look forward to assisting you with your digital marketing needs